Earlier this year, the AOL Video Player team identified and resolved a number of video playback bugs in AOL Clients 9.0, 9.1 and several other releases within the AOL software family. For all of you users who hung in there and helped us debug the issues, thank you! Now that the player is working smoothly again, count on our continued monitoring of video playback in the AOL Client.

Learn more about our plan after the jump!

Earlier this year, the AOL Video Player team identified and resolved a number of video playback bugs in AOL Clients 9.0, 9.1 and several other releases within the AOL software family. For all of you users who hung in there and helped us debug the issues, thank you! Now that the player is working smoothly again, count on our continued monitoring of video playback in the AOL Client.

Our goal is to always catch issues before they impact you our customers. But from time to time we will miss things. Because of this we hope that you'll keep us posted whenever you experience a degraded video experience so that we can look into it immediately.

There are a number of ways that you can let us know when you are having trouble:

1. You can submit feedback via our Fedback Link on video.aol.com
2. You can post a comment on "Dear AOL Video", our consumer feedback area right here on Inside AOL Video.
3. And we try to keep help.aol.com up-to-date with the latest details and known-issues on the video player and AOL Video Portal.

In an upcoming release of the player, we will also expose a Feedback link directly from the video player interface so that if you see a problem, you can let us know immediately. We love having you use our video products and we want your experience to be as enjoyable as possible.

Thanks for your patience and your support.

Happy Viewing,

Victor, AOL Video